Posts Categorized 'Client Story'

What’s That Delivery Worth?

NNEMAP Food Pantry is a non-profit corporation. Two key concepts reside in there, but I’m going to focus on the second idea: corporation. Non-profit organizations are businesses. As such, there are expenses–occupancy/rent; utilities; payroll; equipment. In that way we are just like, say, General Motors or Microsoft. 

As a social service agency, we clearly have a different product line from a car manufacturer or software developer. Instead of products, we offer programming–in our case, free groceries for low-income customers. And we have different expectations on how we expect those programs to perform. We are not in existence to make money, but we have to offer some sort of value proposition if we can expect community support. 

Our grocery delivery service, introduced and eventually made permanent last year, provides an excellent return on investment for the community. Here is how the numbers work out:

-Every grocery delivery that we complete costs about $13. That’s for everything. Food, staff time, mileage–the works.

-A 2017 assessment of food-insecure families found that the average low-income household in Franklin County spent $2.02 per person per meal.

-The average amount of food we deliver replaces about 31 meals for the recipient household. Stay with me here.

-By delivering food to provide 31 meals, NNEMAP Food Pantry is saving customers, on average, $62.62 per delivery. We’ll do the math: 31 meals x $2.02 per meal. Instead of spending money to have groceries delivered by a for-profit grocer at a steep markup, we deliver similar products for free. Instead of paying for a restaurant to deliver food for one or two meals for the household, we deliver food for 3 DAYS or more. Instead of going hungry, customers get fresh, healthy produce and great shelf-stable goods to go with it.

We spend about $13 per delivery. But we SAVE customers $62 and change. That is ALMOST a 5-to-1 return on investment ratio (4.81-to-1 to be exact). Would Microsoft invest in a project with that kind of return? Thinking yes.

Your support for NNEMAP Food Pantry provides big returns for the community. If you would like to help with a cash donation or volunteer to be a delivery driver, you can do it right now by clicking below. Thank you for your support!

DONATE             DRIVE

Posted in: Client Story, Give now!, Partners, Volunteers

Active Listening Changes Lives

You never know what’s going to happen at NNEMAP Food Pantry. Take this recent customer’s adventure, for example. Kendra (name changed) sent a request for free grocery delivery service right after the New Year. It was January 4th–our first business day of 2021. Pantry Manager Jim Hamberg called Kendra back to confirm the request and set up a delivery time. Business as usual.

The next day, business took an unusual turn. Kendra called Jim back to cancel the delivery request. “I do not have money for rent, so I am probably going to get evicted. I don’t know where we will be, so I don’t know where to tell you to deliver,” she explained.

A year ago, Kendra was a working, single mother of a middle-school aged son. Like many families, they had enough to get by as long as nothing crazy happened. Then the Covid-19 pandemic struck. The first wave of shutdowns left Kendra without a job. After finally finding a new, full-time job that would be sufficient to support her household, she was diagnosed with Covid-19 as part of a final, pre-employment screening. After seeing the positive Covid test, the employer rescinded Kendra’s job offer.

In less than 48 hours, Kendra and her 12-year-old son were going to be out on the street in the dead of winter with no food and no place to go. That was not acceptable. Jim and NNEMAP Food Pantry Executive Director Roy Clark found a nearby organization that would help Kendra pay her rent. A couple of phone calls later, Kendra’s rent was paid and she could stay safely at home.

Crucially, avoiding eviction will keep a blemish off Kendra’s credit rating–a negative mark that could haunt her for years to come. Also, staying in her home meant Kendra’s son would not miss any school time or transfer to a new school. Countless studies have shown that the effects of missed school time or transferring to a different school have a devastating effect on academic achievement. For a middle school student, missing school or being forced to transfer could have catastrophic effects.

Some quick thinking and good listening helped Kendra avoid a disaster–and helped her son stay on track in the classroom.

All in a day’s work.

DONATE         VOLUNTEER

Posted in: Client Story, Customer news, Give now!, Latest News, Newsletter, Upcoming Events | Tagged with: , , , ,

Food Pantry Plus

What can you get at NNEMAP Food Pantry? Well, food of course. But you can also get a whole lot more. As a neighborhood hub of food-related activity, we are in position to help in more ways than just one. So we work hard to connect customers to other useful resources when they are here. 

For customers who need help with….

-Housing issues or homelessness

-Healthcare or health insurance

-Unemployment or low-wage jobs

-Childcare

-Legal issues

-Food stamps/SNAP benefits

-Rent assistance or utility payments

….we can refer you to a partner who can help. Right now a lot of people do not know where to turn. You can turn to NNEMAP Food Pantry for free groceries–and we can point you in the right direction for all your other needs. Just let us know how we can help!

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How can YOU help? Any of these three easy ways:

VOLUNTEER: Click the link at left to learn how!

DONATE: There are many ways to give–and every dollar makes a difference!

ADVOCATE: Follow us on Facebook. Share our story with friends–together we can make change happen!

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THANK YOU FOR YOUR SUPPORT!!!

 

Posted in: Client Story, Donate Stuff, Give now!, Latest News, Volunteers | Tagged with: , , , , , , ,

Holiday Gift Shoppe Sign Up!!!

NNEMAP Food Pantry presents our annual Holiday Gift Shoppe!!! Gifts for children aged 17 and under!!! Details follow!!!

SIGN UP DATES  November 2 through November 14 ONLY during pantry hours (CLICK HERE for times)

TO REGISTER YOUR CHILDREN  Bring ONE of the following documents with your child’s name: Photo ID / Social Security Card / health insurance card / birth certificate

NO EXCEPTIONS TO REGISTRATION REQUIREMENTS!!!

HOLIDAY GIFT SHOPPE DATES  By appointment only, December 14 through December 19

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To DONATE or VOLUNTEER for this event, CLICK HERE!

Posted in: Client Story, Customer news, Latest News, Newsletter, Upcoming Events, Volunteers | Tagged with: , , , , , ,

We Are At Your Service

I just delivered groceries to this customer. She lives pretty close to me, so with a slightly alternate route, I drove right by her street on my way home. Just a few minutes out of my way at most. But probably hours of time saved for our customer. “Oh, thank you so much,” she said as she helped me carry in the groceries. “You have no idea what this means to us!”

Actually, we kinda do–and that’s exactly why we are doing it.

NNEMAP Food Pantry isn’t revolutionary. When you get right down to it, we are just a grocery store. If we’re a grocery store, shouldn’t we offer delivery service? For-profit grocers deliver. It’s a great service for people who are short on time.

Our customers are often short on time, money, and other critical items as well. Limited or no transportation options. No childcare. Medical challenges. Personal mobility challenges. Throw in a pandemic and you have a whole new level of challenges. Transportation and childcare vanished, and the threat to personal health skyrocketed. 

I don’t know about you, but I’d rather just be short on time.

For customers who can’t get out, are afraid to get out or are quarantined and not supposed to go out, NNEMAP Food Pantry is bringing home the bacon. And the eggs, milk, bread, produce, pasta…well, you get the idea.

Delivery isn’t easy. Delivery isn’t cheap. But it is indispensable service for our customers right now. We all pitch in on deliveries when we can. Volunteers, staff, and our partner Gimme the Dirt, Ltd. 

Why do it? Because if I’m busy, I can pick up the phone or hop online and order up a grocery delivery to make my life easier. And I believe NNEMAP Food Pantry customers deserve the exact same convenient access to fresh, healthy foods that I enjoy. Don’t you?

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To find out how you can pitch in and help NNEMAP Food Pantry, please CONTACT US to learn more, CLICK HERE to volunteer, or MAKE A DONATION TODAY!

Posted in: Client Story, Donate Stuff, Give now!, Latest News
677 E. 11th Ave.
Columbus, OH 43211

Monday: 9am-12 noon  Tuesday: 9am-12 noon

Wednesday: 9am-12 noon Thursday: 3pm-6pm

Friday: 9am-12 noon  Saturday: 10am-1pm

CLOSED EVERY SUNDAY

NNEMAP Food Pantry is an equal opportunity provider.

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