In response to social distancing directives, NNEMAP Food Pantry had to make major changes to the service delivery model. The “choice” pantry is not possible right noew, because customers are not allowed to enter the building to shop for food. Instead, volunteers hand out prepackaged, shelf stable foods, fresh fruits and vegetables, frozen meats and other items.
This is not what we are used to. Any of us. Customers, staff, volunteers. We’re used to having the full use of our space, where we can enjoy our time together. But since March 16—and probably for the next few months—this is our reality.
Everyone has adjusted to the changes, but we are sometimes left to wonder if we are still making a difference. A recent phone call showed that we are. “I was just there to pick up some food,” a woman’s voice said. “I wanted to call as soon as I got home to tell you how much I appreciate you being there,” she continued. “The produce I got is wonderful and exactly what I needed,” she said.
I began to apologize for having to operate in such an impersonal manner, but she would have none of it. “Please be careful and make sure you are safe,” she said. “I don’t know what people will do if you aren’t there.”
Dear customer: don’t worry. You just gave us all the motivation we need to keep serving. We will be here! See you next time!
You can be here too (if you want!). Volunteers are always welcome. We have a variety of opportunities and days available. Can’t come in? There are other ways you can help. For information about volunteering, donating, or contributing in other ways, CLICK HERE!
THANK YOU FOR YOUR SUPPORT!!!
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